Genesis welcomes you to our website. All clients who visit our website, request customer service, or place an order, accept our terms and conditions, which we retain the right to modify at any time.
Quality Our goal is excellence and accuracy. Due to the variation in computer monitors, there may be slight differences in the colors from your monitor to the final product. 8”X10” samples may be ordered to check on color for $5.00 each. The $5.00 covers both the samples and regular U.S. Post Office shipping.
Price The purchase price for the materials sold to the Buyer shall be stated on Genesis Arts, Ltd’s invoice to the Buyer. All prices are exclusive of taxes, customs, duties, insurance, freight, transportation, or warehousing, which are the responsibility of the Buyer.
Payment Invoices are paid to Genesis Arts, Ltd. in Snohomish, WA in U.S. dollars. We accept Visa, MasterCard, postal money orders, or business checks. The first order of First time Buyers will be prepaid or C.O.D. All Buyers on account will pay invoices thirty (30) days net, unless otherwise agreed in writing by Genesis Arts, Ltd. All overdue unpaid balances shall be subject to a finance charge in the amount of one and on-half percent (1 ½%) of such unpaid balance per month, commencing thirty-one (31) days after the date of shipment. If the Buyer fails to make payment in accordance with the applicable invoice and/or this paragraph, Genesis reserves the right to delay or discontinue further shipments to the Buyer until the balance is paid.
Taxes The price of the materials sold to the Buyer are exclusive of taxes, which shall be added to the invoice as a separate charge. To receive a tax exemption, Wholesale Buyers in the state of Washington can fill out a WA State Department of Revenue Resale Certificate and send it to Genesis Arts, Ltd. Download the certificate athttp://dor.wa.gov/docs/forms/excstx/exmptfrm/resalecertificate_e.pdf. Out of state Buyers are exempt from WA state taxes.
Buyer’s Credit The Buyer shall give Genesis arts, ltd., such business and financial information as needed for the purpose of establishing and/or monitoring the Buyer’s credit worthiness. If the Buyer’s credit becomes impaired, Genesis Arts, Ltd. can require advance cash payments on orders.
Inspection, Claims, & Return Policy The Buyer shall have ten (10) days following receipt of their order to inspect the goods for their conformity to the Buyer’s purchase order. The Buyer will notify Genesis Arts, Ltd. in writing of all defects in or objections to the materials enabling Genesis Arts, Ltd. to correct the alleged defects. Failure of the Buyer to exercise its inspection rights with 10 days following receipt of the order and to notify Genesis Arts, Ltd. in writing shall constitute full, final, and complete acceptance of the materials. Any visible damage or moisture in transit must be noted on the bill of Lading upon receipt by the Buyer, or transit claims will be waived by the Buyer. All physical defects must be supported by samples, photographs, or other physical evidence. Genesis Arts, Ltd. may authorize a return of materials or parts and, if so, will designate the manner and means of the return. No returns not expressly authorized, in writing, by Genesis Arts, Ltd. will be accepted. Authorized returns will be shipped to Genesis Arts, Ltd., 10514 180th Street SE, Snohomish, WA 98296.
Shipment, Packaging, & Delivery Delivery of materials to the buyer are subject to Genesis Arts, Ltd. production schedule and its ability to obtain raw materials; therefore, shipping dates are approximate only. Genesis may elect to ship materials in lots of any size which Genesis believes are reasonable. If the Buyer delays a shipment, Genesis may invoice the Buyer immediately for any materials held at Genesis facility and may include in the invoice a reasonable charge for storage. Buyer assumes any damages to the materials cause by deterioration resulting from the buyer’s delay. Unless otherwise stated in the Buyer’s purchase order, all orders are shipped F.O.B. Genesis Arts, Ltd plant of origin, on a carrier of Genesis choosing with all fees of transportation to be paid by the Buyer. Loss or damage to the materials in transit shall be borne by the Buyer, whose responsibility it shall be to file timely claims with the carrier.
Depending on the size of your order, it will ship within 7-10 business days from the date the order is placed via a ground service. For orders of more than 30 pieces, call for a delivery schedule quote.
Shipping Depending on the size of your order, it will ship within 7-10 business days from the date the order is placed via a ground service. For a standard tube shipped ground within the United States, charges are based on the cost of the order:
On orders above $800 or for expedited shipping please call for a shipping quote. For any other questions, please call Customer Service Department at 360-668-0147 Monday-Friday 8:00am-5:00pm PST.
Framed orders: Call for quote on shipping
Warranty Genesis Arts, Ltd. warrants to any Buyer only that the quantities stated were weighed and measured in accordance with Genesis Arts, Ltd. standard weights and measures, +/- 1% actual measured weight, height, and length, and such quantities will be in substantial conformance with materials of like class of manufacturing that are found within the industry. This warranty supersedes and is expressly in lieu of any and all other warranties.
Cancellation Once the Buyer’s Purchase Order has been sent to and accepted by Genesis Arts, Ltd., no order may be cancelled by the Buyer without written approval of Genesis Arts, Ltd. The Buyer must pay for all work performed and printed up to receipt of the written cancellation notice and that receipt acknowledged in writing by Genesis Arts, Ltd, which will state what part of the order has been completed and must be paid for. Goods may not be returned except by permission of Genesis Arts, Ltd.
International Shipment For orders requiring international border crossing, the Buyer shall obtain at their own expense any export or import licenses and/or permits required for the shipment of its order to the applicable destination, including applicable inspections and certificates. All sales are subject to United States export laws, which the Buyer agrees to abide by and holds Genesis Arts, Ltd. harmless for any violations thereof. For purposes of the North American Free Trade Agreement (NAFTA), Genesis Arts, Ltd. manufactures its goods in a plant located in the United States, but makes no representations or warranties regarding the source and origin of the component materials. The Buyer agrees and accepts that Genesis Arts, Ltd. has no duty to issue a NAFTA certificate of origin for preferential treatment at the point of border crossing.
Intellectual Property All intellectual property rights, copyrights, and trademarks on this website are the property of Genesis Arts, ltd. and are protected by U.S. and international copyright laws. You may not download any graphics, logos, or images from this website without written consent from Genesis Arts, Ltd. All artwork on the website may not be altered for use on other products including canvas transfers, without prior permission of Genesis Arts, ltd. Any unauthorized use of this property is prohibited and is subject to prosecution.
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